Effective Date: 2026

1. Introduction

This website “https://divyamtrendzz.com” is operated by Divyam Trendzz, a business registered and operating in India (“Company”, “we”, “us”, “our”).By accessing, browsing, or placing an order on this Website, you agree to be legally bound by these Terms & Conditions (“Terms”).

If you do not agree with these Terms, you must not use this Website.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts under applicable law.
  • You are purchasing products for lawful purposes only.

3. Business Model Disclosure (Export-Based Operation)

Divyam Trendzz:

  • Operates exclusively from India.
  • Manufactures products through independent third-party manufacturers located in India.
  • Exports products internationally.
  • Does not maintain physical stores, warehouses, offices, or representatives outside India.

All orders are processed, packed, and dispatched from India.

4. International Orders & Governing Law

All purchases made on this Website — including by international customers — are deemed to be:

  • Accepted in India,
  • Processed in India,
  • Governed exclusively by the laws of the Republic of India.

By placing an order, international buyers expressly agree that:

  • Indian law shall govern the transaction.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

5. Pricing & Currency Disclosure

  • Prices may be displayed in USD or other selected currencies.
  • All transactions are processed in the currency displayed at checkout.
  • Exchange rate fluctuations are beyond our control.
  • Customers are responsible for any currency conversion charges imposed by their bank or payment provider.

6. Customs, Duties & Import Taxes (Export Clause)

For international orders:

  • Products are shipped from India as export shipments.
  • Import duties, customs taxes, VAT, GST, or other local charges may apply in the destination country.
  • Such charges are not included in the product price unless explicitly stated.
  • The buyer is solely responsible for payment of all customs duties, taxes, and clearance fees.

Failure to pay customs charges may result in:

  • Shipment delays,
  • Return to origin,
  • Confiscation by customs authorities.

No refunds will be issued for failure to clear customs.

7. Product Descriptions & Variations

We strive to display product colors, sizes, and specifications accurately. However:

  • Minor color variations may occur due to screen settings.
  • Handmade, embroidered, or artisan products may have minor irregularities.
  • Measurements may vary slightly.

Such variations do not qualify as defects.

We reserve the right to supply a substantially similar product if necessary due to availability constraints.

8. Shipping & Delivery

Estimated delivery timelines are indicative only.

We are not liable for delays caused by:

  • Customs clearance
  • International shipping carriers
  • Force majeure events
  • Government restrictions
  • Logistic disruptions

Risk of loss passes to the buyer upon dispatch from India.

9. International Shipping Risk Clause

Once the order is handed over to the shipping carrier:

  • The shipment is under carrier responsibility.
  • We are not liable for carrier-related delays, loss, or damage.
  • Claims for lost parcels must be made after carrier investigation.

We may assist in coordination but are not financially responsible beyond the product value.

10. Limited Return & Refund Policy (Strategically Controlled)

Due to the international export nature of our business:

  • All sales are considered final.
  • Returns are not accepted for:
    • Size issues
    • Minor color differences
    • Change of mind
    • Customs refusal
    • Delivery delays

Returns will only be considered in case of:

  • Proven manufacturing defect
  • Wrong product delivered

Claims must be reported within 48 hours of delivery with:

  • Unboxing video
  • Clear photographic evidence

If approved:

  • Replacement may be provided.
  • Refunds (if approved) will exclude:
    • Shipping costs
    • Payment gateway charges
    • Currency conversion losses

Refunds are processed only after product inspection (if return is requested).

11. Order Cancellation

Orders cannot be cancelled once production or dispatch has commenced.

If cancellation is exceptionally approved:

  • Payment gateway charges
  • Bank charges
  • Currency exchange loss
  • Administrative costs

Will be deducted.

12. Limitation of Liability

To the maximum extent permitted by law:

Divyam Trendzz shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Customs penalties
  • Exchange rate loss

Our total liability shall not exceed the amount paid for the product

13. Third-Party Manufacturing Disclosure

Products are manufactured by independent third-party manufacturers.

While we maintain quality standards:

  • We are not liable for manufacturing delays beyond reasonable control.

Slight variations may occur due to artisan or batch production

14. Force Majeure

We shall not be liable for failure or delay caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Pandemics
  • War
  • Transportation strikes
  • Customs embargo
  • Supply chain disruptions

15. Intellectual Property

All website content including:

  • Logos
  • Images
  • Designs
  • Product descriptions
  • Text
  • Graphics

Are owned by Divyam Trendzz and may not be copied or reused without written consent.

16. User Obligations

Users shall not:

  • Misuse the website
  • Attempt unauthorized access
  • Use bots or scraping software
  • Submit fraudulent information
  • Abuse return policies

17. Indemnification

You agree to indemnify and hold harmless Divyam Trendzz from any claims arising from:

  • Violation of these Terms
  • Misuse of products
  • Non-compliance with local import laws

18. Amendments

We reserve the right to modify these Terms at any time without prior notice.

Continued use of the Website constitutes acceptance of updated Terms.

19. Governing Law & Jurisdiction

These Terms shall be governed by the laws of the Republic of India.

All disputes shall be subject to the exclusive jurisdiction of the courts in:

Surat, Gujarat, India.